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Managed Services
Application administration & comprehensive IT services
Providing technical talent and best practices for improved efficiency and overall better performance of applications because our application, database and infrastructure administration teams work together. Unlike independent consultants, our experienced technicians work collaboratively in an environment optimized to make use of each expert within our company, providing a number of benefits.
Database
Our database management solutions include: Database administration, database patching, database upgrades, performance analysis and tuning. With our database management solution in place, you can devote less IT resources to routine maintenance and troubleshooting.
End User Support
Business isn't 9 to 5 anymore and our support technicians offer the deep expertise in systems and devices that can only come from a team that is constantly learning and training to stay abreast of the latest technologies. This commitment to training not just in technological expertise, but also in service support techniques married with an understanding of our clients’ business objectives is what separates
The Benefits of Managed Applications
Our customers appreciate the single point of accountability we provide. So, regardless of the application software or database on which your system is powered, APS provides customized, high-quality remote application management and we stand behind everything we do.We design total IT solutions one customer at a time. Every solution is tailored to the specific needs of the customer, regardless of the application on which the IT environment is running.
- Single point of contact
- Guaranteed response time
- 24/7/365 monitoring of critical services
- Patch updates
- Remote support for issue resolution
- Reporting for capacity planning
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Contracts administration